Speaker – Natalia Novoselova
Natalia Novoselova – Head of the consulting group “Super-Roznitsa” (www.retailclub.ru)
Consulting group “Super-Roznitsa” unites consultants with practical experience of working in leading positions in the field of retail trade. The company was founded in 2001.
Its consulting and educational programmes include: open and corporate seminars for owners of retail enterprises, shop directors, category managers, merchandise managers, administrators, personnel directors; educational consulting of shop personnel; managerial consulting; optimization of business processes of a retail company; development of merchandising standards; development works of opening shops and shopping centers.
The following books have been published:
- “The book of a shop director” edited by Svetlana Sysoeva, 2nd edition (Piter, 2007)
- “The big book of a shop director” Svetlana Sysoeva, Gulfira Krok (Piter, 2008)
- “Record-keeping and monitoring in a retail shop” Natalia Novoselova (Piter, 2007)
- “Prompt management of sales personnel” Ekaterina Kazarinova (Piter, 2008)