- 20% sales growth at the cost of organized communication with regular customers
- how to use the mystery shopper
- how to develop and implement a standard of customer service
- multiple number of channels and how not to lose a customer from the Internet
- post-sales customer service
- 30% increase of the average bill at the cost of cross-sale
- check-list for opening of a store
- how to attract a customer with email marketing
The event will take place within the framework of the cycle of master-classes and seminars “Goods, effective sales, loyal customer” which is held annually as part of international exhibitions HouseHold Expo, Stylish Home.Gifts, Christmas Box. Podarki and Dacha Outdoor.
Speaker: Alexey Ryazantsev
- business consultant, business coach, among TOP-10 coaches specializing in sales division development in Russia;
- author of 9 books, including the bestseller “How to increase the efficiency of your sales division in 50 days;
- coached over 7800 business leaders during his training seminars;
- expert of federal magazines “Profession director”, “Commercial director” (over 30 articles published);
- worked with over 180 companies;
- around 100 reviews about his work are on Youtube and on official letters;
- speaker of dozens of Russian and international forums, exhibitions and seminars.